I am a customer service specialist, virtual assistant, and tech support professional with expertise in CRM management,appointment scheduling, lead generation, email marketing, and project coordination. With a strong background in customer engagement and administrative support, I excel at streamlining operations, optimizing workflows, and enhancing client satisfaction.
My experience spans call center management, technical support, and virtual assistance, where I leverage tools like Google Workspace, Microsoft Office, and various CRM platforms to ensure efficiency. Passionate about problem-solving and effective communication, I am committed to delivering top-tier service and support across diverse industries.