Uchechukwu Donald Enyeribe

Uchechukwu Donald Enyeribe

$7/hr
Customer Support Specialist | Virtual Assistant | CRM tools | Live Chat & Email
Reply rate:
66.67%
Availability:
Full-time (40 hrs/wk)
Location:
Malabo, Perez, Equatorial Guinea
Experience:
3 years
About

Overwhelmed with customer inquiries? I provide reliable support using HubSpot, Zendesk, and Freshdesk to handle live chat, email, and tickets quickly and professionally. I've helped businesses reduce response times by 40% and boost customer satisfaction. Your customers get expert care; you get peace of mind.

WHAT I CAN HELP YOU WITH:

•Live chat support (real-time customer assistance)

•Email and ticket management

•CRM data entry, updates, and customer tracking

•Handling customer inquiries, complaints, and follow-ups

•Order tracking and issue resolution

•Customer onboarding and support documentation

•Maintaining high CSAT and response time standards

🛠 CRM AND SUPPORT TOOLS EXPERIENCE:

•HubSpot CRM

•Freshdesk

•Zendesk

•Intercom / Live Chat systems

•Google Workspace (Docs, Sheets, Gmail

•slack

🌟 WHY WORK WITH ME ?

•Clear and professional communication

•Fast response time and attention to detail

•Customer-first mindset

•Ability to follow scripts and also think independently

•Quick learner with strong adaptability to new tools

•I am passionate about delivering excellent customer •experiences and helping businesses build strong, •long-term relationships with their customers.

If you need a dependable support professional who understands CRM workflows and live chat support, I’m ready to help.

📩 Let’s work together to keep your customers happy and loyal!

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