Ambitious individual with a background in Communications, Operations, and Internal/External Client Engagement. Collaborates effectively to cultivate positive relationships and enhance services through team development, strategic planning, and tracking key performance indicators. Experienced in operations management, leadership within service teams, and implementing profitability strategies. Demonstrates strong organizational skills in prioritizing daily tasks and consistently achieving performance and productivity objectives. Proven managerial expertise includes conducting interviews, making hiring decisions, training staff, and managing employee schedules.