Twinkle Goyal
Project Coordinator
Surrey, BC, Canada
+1 --linkedin
Professional Summary
Detail-oriented and proactive Project Management professional with over 8 years of
experience managing and coordinating IT and cross-functional projects. Adept at utilizing
project management methodologies such as Agile and Waterfall to ensure structured
execution and timely delivery. Proficient in leveraging tools like SharePoint, JIRA, and
Microsoft Office Suite for documentation, collaboration, and reporting. Experienced in
facilitating User Acceptance Testing (UAT) and integrating enterprise software solutions.
Known for exceptional organizational skills, stakeholder collaboration, and the ability to
mitigate risks effectively within IT environments.
Skills:
● Project Management: Agile Delivery, Waterfall Methodology, Scrum, JIRA,
SharePoint
● IT Coordination: UAT Facilitation, Software Integration, Enterprise Software
Solutions
● Documentation and Reporting: Power BI, PowerPoint, Excel, SharePoint, Status
Reports
● Operations: Risk Identification, Workflow Optimization, Resource Planning
● Interpersonal Skills: Stakeholder Collaboration, Team Leadership, Effective
Communication
Work Experience:
Project Coordinator – Accenture, Delhi, India(March 2022 – Dec 2024)
● IT Project Coordination: Managed and coordinated multiple IT projects, ensuring
adherence to timelines, scope, and deliverables. Utilized Waterfall and Agile
methodologies for structured execution.
● Documentation and Reporting: Maintained comprehensive project documentation,
including status reports, meeting notes, and action items, using tools like SharePoint
and PowerPoint.
● Stakeholder Collaboration: Acted as a primary liaison between stakeholders,
end-users, and technical teams to align project objectives and expectations.
● Operational Reporting: Created budgetary reports, PowerPoint and Power BI
decks, facilitated capacity planning, and led scrum calls to ensure smooth project
delivery and hybrid work model operations.
Assistant Project Manager – Embibe- Reliance Jio, Bengaluru, India (Sep 2019 – Feb
2022)
● Project Execution and Team Leadership: Directed a 30-member team in delivering
IT projects, including the AI-based "Knowledge Graph" solution, impacting over 2
million students.
● Data and Software Integration: Analyzed and validated data to support the
integration of enterprise software solutions. Collaborated with tech teams to ensure
seamless deployment.
● UAT and Risk Management: Coordinated UAT processes by gathering feedback
from end-users and addressing functionality gaps. Proactively managed risks to
ensure project success.
Content Manager – Olive Board (Practice Mock), New Delhi (June 2016 – Sep 2019)
● Early Growth Contributions: Contributed significantly to the startup’s early success
by playing key roles in content development, operations, marketing, and growth
hacking. Helped scale the company during its incubation phase by managing multiple
functions simultaneously.
● Operational and Documentation Support: Played a pivotal role in startup
operations, managing content repositories and vendor relationships. Developed and
maintained detailed documentation for competitive exam content.
● Collaboration and Process Improvement: Worked closely with cross-functional
teams to optimize workflows and enhance content delivery processes.
Education:
● Exec. MBA (Business Analytics and decision Making)
National Institute of Business Management (NIBM), Pune, India
● B. Tech (Electronics and communication Engineering)
DAV IET, Jalandhar, India
Certifications:
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Azure 900 (Fundamentals of Cloud by Microsoft)
Agile Essentials (Percipio)
Deeply Practical Project Management- 16 PDUs (Udemy)
Tableau for Data Science (Udemy)
Power BI (Udemy)
2018 - – 2016
