Twinkle Goyal

Work Experience:

PMO – Accenture, Delhi, India(March 2022 – Dec 2024)

• IT Project Coordination: Managed and coordinated multiple IT projects, ensuring adherence to timelines, scope, and deliverables. Utilized Waterfall and Agile methodologies for structured execution.
• Documentation and Reporting: Maintained comprehensive project documentation, including status reports, meeting notes, and action items, using tools like SharePoint and PowerPoint.
• Stakeholder Collaboration: Acted as a primary liaison between stakeholders, end-users, and technical teams to align project objectives and expectations.
• Operational Reporting: Created budgetary reports, PowerPoint and Power BI decks, facilitated capacity planning, and led scrum calls to ensure smooth project delivery and hybrid work model operations.

Assistant Project Manager – Embibe- Reliance Jio, Bengaluru, India (Sep 2019 – Feb 2022)

• Project Execution and Team Leadership: Directed a 30-member team in delivering IT projects, including the AI-based "Knowledge Graph" solution, impacting over 2 million students.
• Data and Software Integration: Analyzed and validated data to support the integration of enterprise software solutions. Collaborated with tech teams to ensure seamless deployment.
• UAT and Risk Management: Coordinated UAT processes by gathering feedback from end-users and addressing functionality gaps. Proactively managed risks to ensure project success.

Content Manager – Olive Board (Practice Mock), New Delhi (June 2016 – Sep 2019)

• Early Growth Contributions: Contributed significantly to the startup’s early success by playing key roles in content development, operations, marketing, and growth hacking. Helped scale the company during its incubation phase by managing multiple functions simultaneously.
• Operational and Documentation Support: Played a pivotal role in startup operations, managing content repositories and vendor relationships. Developed and maintained detailed documentation for competitive exam content.
• Collaboration and Process Improvement: Worked closely with cross-functional teams to optimize workflows and enhance content delivery processes.