I’m Tutuwan Doris, a versatile and detail-driven Virtual Assistant, B2B Sales Development Representative, and Customer Support Specialist with over two years of experience supporting global teams remotely. I currently work with Silverlight Research, where I lead targeted outreach, qualify leads, and manage CRM data using tools like Zoho CRM, Apollo, and LinkedIn. My background also includes customer support and virtual assistance, where I’ve resolved inquiries, optimized onboarding flows, and streamlined operations using platforms like Freshdesk, Intercom, Trello, and Google Workspace.
I’m bilingual (English/French), highly organized, and comfortable working independently to meet tight deadlines. Whether it’s researching key decision makers, crafting personalized outreach messages, or maintaining clean data in Google Sheets and Excel, I bring precision, empathy, and a proactive mindset to every task. I’m passionate about helping mission-driven teams grow through efficient systems, clear communication, and reliable support.
Let’s connect—I’m available Monday to Friday, 8am to 5pm (WAT), and always ready to contribute with purpose.