Tshupetso Molete

Highly organized and detail-oriented professional with over 5 years of experience in office administration and customer service. Demonstrated expertise in preparing and organizing information, being accurate and attention to detail in fast-paced environments, maintaining office organization, and supporting day-to-day operations. Proven ability to identify and resolve data discrepancies, coordinate communications, and provide exceptional customer service. Adept at multitasking, managing calendars, and maintaining strong relationships with clients. 

Summary:

• Skilled in managing client communications through phone and email.
• Strong expertise in administering physical and digital filing systems.
• Proficient in using software to review and monitor data.
• Proven track record in generating reports, maintaining databases and updating records
• Created and maintained spreadsheets using Excel
• Oversaw day-to-day office operations, including organizing correspondence, managing incoming calls, and creating business records.
• Scheduled appointments, maintained a master calendar, and handled email communications effectively.
• Supported managers with proactive, efficient clerical support to maintain smooth-running operations.
• Engaged and built strong relationships with potential clients, understanding their unique needs and challenges.
• Managed calendars, organized files, coordinated meetings, handled emails, and made phone calls on a daily basis.