Tshepo Letlapa

I am a passionate Travel Consultant and founder of Plugs Events and Tours, with strong experience in creating and managing travel experiences across South Africa and neighboring countries such as Mozambique and Lesotho. I specialize in designing affordable, culturally rich packages for groups, families, and adventure travelers, covering destinations like Mpumalanga, Durban, Cape Town, and Maputo.

My skills include itinerary planning, client relationship management, sales, and problem-solving. I am proficient in booking platforms such as Travelstart and Booking.com, and I use digital tools like Canva, Google Workspace, and WhatsApp Business to streamline communication and service delivery. I have also built a growing online presence through Facebook, Instagram, TikTok, and YouTube, demonstrating my ability to attract and engage clients through social media.

With strong organizational skills, attention to detail, and a client-first approach, I am committed to delivering seamless, memorable travel experiences.

I bring excellent sales acumen, with experience in upselling packages and offering tailored recommendations that align with clients’ budgets while enhancing their overall experience. Strong organizational skills, attention to detail, and the ability to multitask under pressure have helped me consistently exceed client expectations.