Experienced Technical Support Agent on a booking software where we assist vendors with their calendars, bookings, and website. I was also an Outbound Support Agent for an online catering platform based in the Netherlands where I do Appointment Setting and Lead Generation. I have been a Back Office Agent for a company based in UK where I update the owner's restaurant's menu.
I have experience being a Lead Generation Specialist and a Customer Care Associate for 3 years+ to an E-commerce company in the US specifically for a tux rental.
I also do well in Graphics Design with proficiency in Canva. I am well versed in Google Apps(Sheets, Docs, & Slides) as well as MS Office and Zendesk.
My work really requires critical thinking and keenness to detail. I myself aim for a 100% quality in everything I do. I also manage my priorities very well.
I do work with less supervision. I am very friendly and I am totally open to feedback and suggestions.