Trinh Truong

I'm a customer service agent with over 2 years of experience providing customer support via chat, email, and social media for e-commerce and service businesses. I help customers resolve inquiries, track orders and provide product information in a friendly, clear and timely manner. I'm proficient in Microsoft Office, customer data management and problem-solving. I hold a bachelor's degree and an English language certificate, and I'm ready to support your customers with dedication and care