Tricilla Lomey

Tricilla Lomey

$15/hr
Customer Service, Administration, Data entry, Email management
Reply rate:
50.0%
Availability:
Full-time (40 hrs/wk)
Age:
28 years old
Location:
Kingston, Please Select Region, State Or Province, Jamaica
Experience:
7 years
About

I work best in roles where expectations are clear and results matter. I’ve spent years supporting daily operations as a receptionist, virtual assistant, dispatcher, and appointment setter, both remotely and in office-based environments. I understand how important consistency and follow-through are, especially when working independently.

I’ve handled high volumes of calls, emails, and scheduling while keeping records accurate and up to date. I’m used to being the first point of contact and making sure clients get clear, timely responses. I don’t overcomplicate tasks. I follow processes, keep information organized, and make sure nothing is missed.

In remote, performance-tracked roles, I worked with daily targets and structured workflows. I pre-qualified leads, updated CRM systems, and stayed productive throughout my shifts using tools like Mojo Dialer and Xencall. I’m comfortable working without supervision and managing my time responsibly. I don’t need reminders to stay on task.

As a dispatcher and administrative support professional, I managed schedules, coordinated assignments, prepared quotes, and communicated updates to customers. That role required attention to detail and steady decision-making, especially when priorities changed. I learned how to keep things moving without creating confusion or delays.

I’m comfortable using Google Workspace, Microsoft Office, CRM platforms, and call systems. I work independently, stay organized, and maintain a steady pace rather than rushing or cutting corners. I respect deadlines and handle information responsibly.

What sets me apart is reliability. I show up consistently, complete what I’m assigned, and communicate clearly if something needs clarification. I take remote work seriously and understand that trust is built through results, not promises. My goal is to be someone a client or team does not have to worry about once the workday starts.

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