Tricilla Lomey

As a receptionist, I have gained a solid foundation in various administrative tasks. My responsibilities included managing schedules, and coordinating appointments, meetings, and other events. Additionally, I was responsible for handling email and data entry, organizing and inputting information into databases, spreadsheets, and other software applications. As a receptionist, I also composed emails and letters, ensuring that they were clear, concise, and grammatically correct. My telephone skills were also crucial, as I was responsible for answering calls and directing them to the appropriate parties. Overall, my receptionist experience has taught me how to multitask effectively, prioritize tasks, and communicate clearly and professionally.

My experience as a telemarketing virtual assistant has further honed my skills in lead generation and pre-qualification. I was able to pre-qualify a significant number of leads, ensuring that they met specific criteria before passing them on to sales teams. Additionally, I generated new leads, using my knowledge of real estate to identify potential clients. My proficiency in software applications like Xencall and Mojo dialer has also given me a deep understanding of how to use technology to streamline processes and maximize efficiency.

My experience as a dispatcher has taught me how to manage schedules effectively, ensuring that technicians were dispatched to the right locations at the right times. I also provided sales quotes, requiring me to have a deep understanding of pricing and other sales-related information. My communication skills were also crucial, as I liaised with customers to provide updates on their service requests. My experience using various software applications like Excel and other relevant office suites has further honed my technical skills, making me more proficient in data analysis and other tasks.

Overall, my diverse experiences have provided me with a range of skills that are valuable in any administrative role. My communication, organizational, and technical skills make me an asset to any team, and my ability to multitask and prioritize tasks effectively ensures that I am able to meet deadlines and exceed expectations.