TRICIA G. CONCEPCION
24 Dynamo St. Meralco Village Lias, Marilao, Bulacan--
Objectives:
I want to be part of the success in an environment of growth and excellence.
Experiences:
Chat and Email Support
Service Seeking Manila
Discovery Suites, 25 ADB Avenue,
Ortigas Center, Pasig, 1605 Metro Manila
June 8, 2016 – April 30 2017.
Business Fixed Line Representative (CSR)
Teleperformance,USA (Telstra Account)
Shaw Boulevard, Mandaluyong City
September 11, 2011 – March 4, 2015
Education:
Collegiate : Bachelor of Science in Hospitality Management
Major in Hotel and Restaurant Management-
Mariano Quinto Alarilla Polytechnic College
MC Annex, Malhacan, Meycauayan City, Bulacan
Secondary : Assemblywoman Felicita G. Bernardino Memorial Trade School
Lias, Marilao, Bulacan -
On the Job Trainings:
Kabayan Hotel (Legends Inc.
Front Office Procedure
December-January-
DusitThani Hotel
Housekeeping
April-May 2009
Pizza Hut at SM City Manila
Food and Beverage
April 2009
Seminars / Workshop:
Certificate of Recognition
Outstanding Commitment to Excellent Customer Service
Teleperformance (USA), Shaw Boulevard, Mandaluyong, June 2013
Seminar on Developing Effective Study Habits
Mariano Quinto Alarilla Polytechnic College, February 2012
Leadership Seminar entitled “Professionalism, a lost commodity?”
Cuvin’s Garden,Bancal, City of Meycauayan, Bulacan. March 2010
Leadership Seminar entitled “Working To Get There”
Mariano Quinto Alarilla Polytechnic College,February 2010
Leadership Seminar entitled “Shaping for the Future Leaders”
Mariano Quinto Alarilla Polytechnic College,February 2010
ACHIEVEMENTS :
Dean’s Lister:
Second Semester A.Y-
First Semesters A.Y-
Character References:
Ms. Maureen Pineda
Admin Manager, Service Seeking Manila
-
Mrs. Kathleen Gutierrez
Business Owner
-
Mrs. Lourna Estola
Lawyer
-
I hereby certify that the information stated is true and correct based on my knowledge.
Very truly yours,
Tricia G. Concepcion
