Tricia Concepcion

I'm Tricia Concepcion, I have a 3 years experience in giving professional, efficient and high quality service in a Telecommunications Company (Australian Account). I have experience with Live Chat Support and Kayako (Email Support Tool) and I am eager to learn to use any new tools that get the job done well. I can adapt well with the working environment and have a very high stress tolerance. I have an excellent interpersonal skills and excel in dealing with clients. I've always considered myself to have a very strong work ethic.

I can meet with all the deadlines and make sure to finish it on time. I'm a team player, but can steer the ship alone if need be. I look forward to working with you in providing excellent customer service and anything else you may need help with!