TRENZEL TREKKEN BATLANGAO
C U S T O M E R
S E R V I C E
/
T R A V E L
S P E C I A L I S T
--008 Generoso St. Brgy Apas, Cebu City
A B O U T
M E
I've been working in Business Processing Outsource for 8 years in total, I
handled customer service and technical support for Satellite Radio
Company in US and Mobile Communication Company as well.
My main
expertise is more with Travel Company, I've been with Travel Company for
more than 5 years mainly assisting a customer with their travel plans. I
utilize GDS tools like Amadeus, Worldspan, Apollo, and Sabre.
S K I L L S
Customer Service
Technical Support
Email Support
Answering Product
Questions Call Handling
Checking Order Status
Interpersonal skills
Multitasking
Inbound inquiries
Amadeus
E M P L O Y M E N T
H I S T O R Y
Customer Service Representative / Travel Specialist |
Expedia/Travelocity (Teleperformance Philippines)
November 2016 - Present
Customer Service Representative / Seller Support | Amazon
(Teleperformance Philippines)
April 2016 - November 2016
Customer Service Representative / Travel Specialist | Orbitz
(Teleperformance Philippines)
March 2013 - April 2016
Customer Service Representative / Technical Support | Tracfone/Net10
/Safelink (QUALFON Philippines Inc.)
February 2012 - January 2013
Customer Service Representative / Techinical Support | SiriusXM (APAC
Customer Service Inc.)
March 2011 - October 2011
E D U C A T I O N
Eastern Visayas State University
2007 - 2008
Asian Development Foundation College
2006 - 2007
St. Therese Educational Center of Leyte
2002 - 2006
