Tou Siaka
Customer service
- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 46 years old
- Location:
- Debrecen, Hajdú-Bihar, Hungary
- Experience:
- 9 years
Other
About
Professional experience:
- July 2017 – July 2019
Company: National Intruments Kft., Debrecen
Position: French-English Customer Service Representative (CSR)
Tasks: Managing incoming calls in French and English and customer service, inquiries, investigating and identifying customers’ needs to achieve satisfaction. Generating sales leads that develop into new customers. Being in contact with other groups of the company.
- January 2011 - July 2017
Company: IT Services Hungary, Debrecen
Position: French-English service desk agent
Tasks: Incident management, change management, software installation, responsible for BCP (Business continuity plan) customers: Tsystems Belgium and Fiat.
- November 2005 - December 2007
Company: HEP Transit, Abidjan
Position: Transit, transport agent
Tasks: Administrative tasks of the imported products.
