With a passion for technology and a knack for problem-solving, I have resolved over 50 technical issues, achieving a remarkable 91.2% customer satisfaction rate.
I am deeply committed to continuous learning and professional development. I have completed an advanced diploma and certifications in information technology support, sales potential & lead generation, and CompTIA A+. These accomplishments have equipped me to serve as a trusted hand in the rapidly evolving tech landscape.
I have proficiency in CRM tools, appointment setting tools, lead generation tools, project management tools, dialer and SMS tools, email campaign tools, cloud computing tools and lots more.
I am eager to bring my blend of technical expertise, customer service excellence, appointment setting, lead generation and sales acumen to a dynamic team where I can contribute to driving success and innovation.