Tom Mallari

Tom Kristian M. Mallari To join as freelancer virtual assistant where I can use the resources and skills for delivering the quality work to the organization Experience Contact Phone - Email- Address #2 Greenfield Homes Brgy. New San Jose Dinalupihan, Bataan Education 2022 Bachelor of Science-Business Administration-Financial Management Lyceum of Subic bay Inc. 2022 VA Placement Amazon VA Perform market research Manage a contact list Prepare customer spreadsheets and keep online records Schedule meetings Reviewing Customers feedbacks 2022 VXI Global Holdings/Clark, Pampanga Call Center Agent Answer Incoming Calls Management and resolve customer complaints Research required information using available resources Process orders, forms, and application Route calls to appropriate resources Identify and escalate issues to supervisors Complete call logs and reports Recognize, document, and alert the management team of trends in customer calls Other duties as assigned 2018 2018 - 2019 Traders Mobile Accessories Trading/Doha, Qatar Senior Highschool-Accountancy and Business mangement (ABM) Sales Representative/Customer Service Representative University of Nueva Caceres Skills & Knowledge Microsoft Office (Word, Excel, Powerpoint) Written and Verbal Communication Basic Budgeting, Finance and Accounting Customer Services Marketing Skills Call Fielding Account Management Language English Selling product Achieve sales targets and outcomes within schedule Coordinate sales effort with team members and other departments Reach out to customer leads through cold calling Processing orders and transactions Handling customer complaints Delivering information about a company's products 2018 Dinalupihan Water Distict/Dinalupihan, Bataan Accountant/Bookkeeper Intern Creating and filing financial reports Monitoring accounts payable and receivable Verifying receipts Creating Invoices Certificates FB Ads AutoPilot Course Kurso PH Coffee Copy Writing Course Kurso PH Wordpress and Marketing Course Kurso PH Graphic Design with Canva Course Kurso PH Social Media Management Course Kurso PH The Wholesale Formula Amazon FBA VA Placement