Tom Mallari

Tom Mallari

$5/hr
Specializing in Amazon VA support, sales, and customer service to drive growth and satisfaction.
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
25 years old
Location:
Dinalupihan, Bataan, Philippines
Experience:
3 years
About

As an experienced Amazon Virtual Assistant (VA), I help Amazon sellers manage their businesses and improve sales by taking care of important tasks. I specialize in product research, using tools like Jungle Scout and Helium 10 to find profitable products, track trends, and analyze competitors. This helps sellers choose the best products to sell and position them effectively in the marketplace.

I also create and optimize product listings to make them more attractive to buyers. I write strong titles, product descriptions, and add the right keywords to improve search rankings on Amazon. I ensure that product images meet Amazon’s standards and use Enhanced Brand Content (EBC) to make listings more engaging and informative. When it comes to inventory management, I help sellers keep track of stock levels, set reorder points, and make sure products are restocked on time to avoid running out or overstocking. I also monitor FBA storage fees to make sure storage costs are kept low. Customer service is a key part of running a successful Amazon business, and I assist with responding to customer questions, solving problems, and handling returns and refunds. My goal is to maintain a positive seller reputation by providing fast and professional customer support.

I manage order processing by tracking shipments, coordinating with suppliers, and ensuring timely delivery of orders. I also keep an eye on performance metrics to help sellers avoid issues that could harm their account standing, like late shipments or negative reviews. In addition, I handle data entry and reporting, keeping track of sales, inventory, and financial information. I create easy-to-read reports that help sellers understand how their business is performing and make better decisions. I also help with Amazon PPC (Pay-Per-Click) advertising, setting up and optimizing campaigns to drive more traffic to product listings and increase sales. With my attention to detail and proactive approach, I am dedicated to helping Amazon sellers run smooth, successful businesses by improving their operations, increasing sales, and keeping customers happy.

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