Toluwanimi Shokunbi

Customer-focused and results-driven professional with proven experience as a Customer Service Representative in the banking, arts, and business sectors. Skilled in managing client interactions, resolving issues, and fostering positive relationships that drive customer satisfaction and loyalty. Strong background in front-desk operations, administrative support, and service excellence. Adept at effective communication, problem-solving, and multitasking in fast-paced environments. Recognized for professionalism, empathy, and a customer-first approach.