Toluwalope Adeleye

Toluwalope Adeleye

$10/hr
Virtual Assistant | Customer Retention Expert | Data Entry Pro | CRM Expert
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Lagos, Lagos, Nigeria
Experience:
4 years
TOLU ADELEYE Email:-| Phone: - PROFESSIONAL SUMMARY Detail-oriented and results-driven Administrative Virtual Assistant with over 4 years of remote administrative experience supporting busy entrepreneurs and corporate executives. I help solve the pain of disorganization, missed deadlines, and poor CRM follow-up by streamlining operations, managing calendars and inboxes, and ensuring customer data is always up to date. I’m proficient in Google Workspace, HubSpot, Zoho, Trello, and Asana, with a proven track record of boosting efficiency, improving communication, and maintaining reliable support in fast-paced, virtual environments. CORE SKILLS ●​ Google Workspace (Docs, Sheets, Calendar, Gmail)​ ●​ HubSpot & Zoho CRM​ ●​ Asana, Trello, ClickUp​ ●​ Calendar & Inbox Management​ ●​ Online Research & Data Entry​ ●​ Client & Stakeholder Communication​ ●​ Project Coordination​ ●​ File & Task Organization​ ●​ Strong Time Management​ ●​ Reliable Internet & Quiet Remote Setup PROFESSIONAL EXPERIENCE Administrative Virtual Assistant Infinityfield Engineering Services – Remote March 2023 – 2025 ●​ Managed and optimized executive calendars, ensuring 100% schedule accuracy and eliminating double-bookings.​ ●​ Prioritized and responded to high-volume emails, reducing inbox clutter by 60% and improving response times.​ ●​ Maintained accurate, real-time customer records in HubSpot and Zoho, leading to a 30% improvement in lead follow-up consistency.​ ●​ Developed organized workflows for tracking customer interactions, helping the sales team close deals faster.​ ●​ Coordinated multi-person projects using Trello and Asana, ensuring on-time task delivery and clear accountability.​ ●​ Created streamlined task boards and SOPs, reducing internal back-and-forth and project stalls.​ ●​ Created and maintained organized digital filing systems for contracts, meeting notes, and reports.​ ●​ Documented repeatable admin processes to ensure consistency even during team changes or scaling. EDUCATION Masters in international Business Aston University, United Kingdom CERTIFICATIONS ●​ Customer Satisfaction Management – CICRM (2024) TECH SETUP ●​ Quiet, fully equipped home office​ ●​ Reliable high-speed internet connection​ ●​ Familiar with Slack, Zoom, Google Meet, and Microsoft Teams Addition Information Excellent command of English language ( C1 level ) ​
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