I am a highly organized Virtual Assistant and Customer Service Representative with over five years of experience supporting businesses in administrative tasks, client communications, and customer support. I specialize in managing calendars, handling emails, booking appointments, and providing professional, prompt customer service across phone, email, live chat, and social media.
Skilled in tools like Google Workspace, Microsoft Office, Trello, Slack, Zoom, Salesforce, HubSpot, Zendesk, and Canva, I streamline workflows, resolve customer issues, and ensure smooth daily operations. I bring strong communication, multitasking, time management, and problem-solving skills, with a proven ability to work independently, prioritize tasks, and maintain a high level of client satisfaction.