Tobechukwu Callista Titus

I am an enthusiastic and reliable virtual assistant with skill set in administrative support, customer service, project management, and trust and safety. I believe I am good fit for the person specification you are looking for and I can contribute to the success of your organization.

I am skilled in communicating and problem solving. I ensure customers are satisfied with the services I offer, thereby fostering customer retention. I am proficient in using a wide range of software tools, including Google tools, Microsoft Office Suite, Project management tools, CRM systems, Appointment Setting/Scheduling tools and Lead generation tools which allows me to streamline administrative processes and enhance team collaboration and productivity.

In addition to my administrative skills, I have successfully managed multiple tasks and coordinated schedules and appointments. These includes managing calendars, organizing meetings and events, coordinating travel arrangements, and preparing reports. I am also good with generating leads and data entry.

I can make a significant impact in trust and safety. I have proven to implement and maintain policies and procedures that ensure a safe and secure environment for both customers and employees.

Tools I have worked with:

✨Microsoft Office tools (Word, Excel, PowerPoint, Teams)etc.

✨Google Workspace (Docs, Sheets, Calendar, Forms, Classroom, Hangouts, Gmail, Meet, Drive ) etc.

✨CRM tools (HubSpot, Zendesk, Fresh-desk Intercom)

✨Process optimization/Project Management tools (Zapier, Trello, Monday.com, Asana, Clickup, Notion) etc

✨Time tracking/Management tools(Clockify, Nifty, Time doctor, Picktime, YouCanBookMe) etc

✨Appointment setting tools (Calendly, SetMore, Aquity scheduling, Bookafy, Doodle,) etc.

✨Video conferencing tool:(Zoom, Skype, FreeConferenceCall.com) etc.

✨Leads generation tools( Leadscrape, Apollo.io, Octoparse )etc.

✨Travel booking tools( Booking.com, Priceline, Zillow, VRBO) etc.