Tivkaa Joseph

I’m Tivkaa Joseph, a highly driven Lead Generation Specialist, Customer Support Expert, and Creative Graphic Designer with over 3 years of hands-on experience driving business growth and customer satisfaction.

At PromiseLand Real Estate, I was solely responsible for lead generation, prospecting, and closing deals. My strategic efforts helped grow the company's client database from 36% to 86%, a massive leap that directly impacted sales and visibility.

I later joined Digital Witch as a Customer Support Specialist, where I managed both technical and non-technical support via Email, CRM, Live Chat, and calls. What made me stand out was my ability to empathize with clients — I always put myself in their shoes, and that emotional intelligence helped me resolve issues faster and retain customers longer. My contribution helped turn first-time customers into loyal brand advocates.

Then at AJ’s Club, I took charge of their creative department as a Graphic Designer — producing compelling flyers, cards, and social media ads that brought attention, engagement, and most importantly, an increase in customer footfall and brand awareness.

Beyond that, I bring versatile skills in Sales, Appointment Setting, Email & Calendar Management, Technical Support, and Time Management. I’m also proficient with major tools like Hubspot, Intercom, Salesforce, Apollo.io, Lead411, LinkedIn Sales Navigator, Lemlist, Mailchimp, and more.

Fluent in English and a fast learner, I pride myself on quickly adapting to new environments and working in sync with any team to drive company growth. I'm not just looking for a job — I'm seeking to be a valuable asset that pushes a company to its next level of excellence.

If you're looking for someone who delivers results, builds trust with clients, and brings energy and creativity to the team — hire me..