Thanks for viewing my profile, I'm pleased to e-meet you!
I am Titilayo, a savvy Virtual Assistant passionate about providing effective, timely, and organized solutions to every administrative hassle that would hinder your productivity as a business owner or as an Executive. With over 5 years of experience in supporting business owners to manage their schedules, carry out all administrative duties, customer support, telemarketing, and the ability to thrive in different niches, I am capable and willing to give you the best support needed to help you upscale your business while improving your work productivity.
In my previous employment, I was able to manage 5 active calendars, a customer base of about 500 customers, scheduled over 50 appointments, and generated over 500 leads while also supporting the executive. I have extensive knowledge about building a happy customer base across different niches and this earned me "The Most Proactive Team Member"🏆
My Specialties are:
💥 Customer Support (Email, Phone & Live Chat)
💥 Conflict Resolution
💥 Data Entry
💥 Inbound and outbound Correspondence
💥 Information Management
💥 Lead Generation
💥 Web Research
💥 Social Media Research, Marketing, and Management
💥 Calendar Management
💥 Sales Support
💥 Email Management
💥 Administrative and Office Support
💥 Executive Support
💥 E-Commerce Support
💥 Book Keeping
💥 Sales Closing
My abilities and proficiency include:
● Excellent organization and time management skills
● Strong verbal and written communication skills
● Ability to multitask and prioritize
● Discretion and confidentiality
● Attention to details
● Strong time management skills and the ability to multitask
● Skilled in data entry
● Ability to work in a fast-paced environment
I am familiar with tools that include:
💪 CRM: Salesforce.com, Hubspot, Salesmate, Zendesk, Freshdesk, VOIP, Mojo Dialer,
💪 Google workspace, Microsoft Suite, Slack, Zoom, Meet, Skype,
💪 Project Management Tools: Asana, Trello, ClickUp, Monday.com
With my proven commitment to providing the highest level of virtual assistance, I am well prepared to extend my record of exceptional service to your business.
Hiring me will be a great addition to you, why not reach out to me now?
Best Regards.
Titilayo