I have 10 years of experience in customer service, BPO industry to be precise. I'm skilled in handling phone calls, emails, and live chats while ensuring prompt and accurate responses. My ability is to assist with various administrative tasks, including scheduling, document preparation, data entry, troubleshooting and research. I used to worked with different accounts; Been with AT&T, Sprint telecommunication, collections, ecommerce and healthcare. Some of my expertise's are to work under pressure with minimal supervision, adapt innovations and managing various tasks simultaneously.