Tiffany Geneva Javier

TIFFANY GENEVA JAVIER Provide an excellent customer service and administrative assistance to businesses seeking to grow and expand their businesses. Work experience Customer Support for a store in Shopee/Lazada/Qoo10 Deborah Chow Personal Aug 2020 - Oct 2022 • Responds customer's query in a timely manner. Upselling products, coordinate with the team, provide necessary information, tracking shipments, research and handle disputes and solve all identified issues. Address Purok Sambag, Datu Duyan St., Greenfield, Arakan North Cotabato 9417 Arakan Front Office Manager Phone number- Email Support Specialist Email- • Help the company in maintaining strong customer relationships and greatly contribute to the level of satisfaction felt by customers by solving customersʼ concern through emails in a prompt and efficient manner. Date of birth- Place of birth Legazpi, Albay Nationality Filipino The Yorkshire Hotel Patong, Patong, Phuket Thailand Apr 2016 - Mar 2020 Responsible for the whole operation and function of the Front Office in a 4star Hotel Primal Health LP, Texas, USA (Remote) Apr 2013 - Mar 2017 Education and Qualifications Bachelor of Arts Major in Mass Communication NotreDame of Kidapawan City, Kidapawan City, North Cotabato Jun 2007 - Mar 2012 Sep 2023 - Jul 2023 Skills Oral and Written Communication Customer Service Microsoft Office Administrative Assistance Tool Familiarity Google Docs/ Google Sheets OTA (Airbnb, Agoda, Expedia, B.com) Shopee / Lazada Seller Centre Shopify ShipHero References Rachael Shapcott-- Michelle Tormos-- The Yorkshire Hotel Patong Primal Health LP