Hello, I am currently based in Managua. Over the past 5 years, I have worked as a Customer Service Agent, worked on the National Airport of my country, and after that in the BPO industry as a tech support agent as well. I'm very excited to take on this challenge and change the environment at work. I know I'm a good fit for your position because I learn fast and can adapt to any situation I encounter. I'm very interested in learning new things and using them within your company providing an excellent service for customers.