Tiamiyu Taiwo

Dedicated Customer Success professional with a proven track of record in the software and fintech industry . Leveraging robust technical expertise and profound knowledge of CRM tools, Proven track record of providing detailed product explanations, collaborating with sales teams, and optimizing customer experiences. Skilled in effective communication through various channels, including email, chat, and phone. Adept at monitoring and improving customer satisfaction levels, conducting onboarding training for new customers, and implementing upselling strategies.