Thomas Yulino Agriano

Hi, I'm Thomas Yulino Agriano. My 5+ years career in sales and marketing has provided me with experience working with mostly all types of clients and a wide variety of business experiences.

As an Assistant Director of Sales, my responsibility are:

• Strategic Planning & Research. Responsible to manage Line of business’s strategic planning and research, which includes business research and develop short term and long term goals which align with Igor’s Pastry and Cafe vision.

• Business Development. Responsible to develop line of business through developing new market / area and expanding existing services capacity in coordination with related divisions.

• Sales Management. Responsible in achieving line of business’s revenue through developing proper sales management process, acquiring new customers, maintaining existing customer base and promoting other line of business through implementation of customer relationship management,developing sales force in terms of product knowledge of line of business, in coordination with related divisions.

• Business Management. Responsible in developing line of business’s marketing strategy and policy through setting up proper product and pricing policy, promotion and communication, customer retention program, product campaign management program, in coordination with related divisions.

• Operations Management. Responsible in developing and managing line of business’s operation strategy and policy in terms of standard operating procedures to ensure efficient and effective operational activities, utilization, deployment, maintenance and disposal of line of business’s commercial infrastructure, equipment, and facilities, vendor management to support operation activities. operation knowledge of line of business to improve operation manpower competencies, in coordination with related divisions.

• Cost Control and Process Improvement for line of business. In coordination with related divisions, responsible for line of business in terms of finance, Human capital management, IT management, facilities & service management, as follows: Utilization of man power efficiently and effectively & efficiency and effectiveness of supporting activities