Therese Monte

Hi! I am Therese Monte. I'm an Amazon Expert Virtual Assistant, Customer Service Support and Admin Executive Assistant for 7 years now.

I hope you will find an interest to hire me with the skills I have to work with your company and build your business. I am open to work for new projects. I'm a freelancer with my own personal computer and macbook pro as back up that can start immediately.

I believe I am highly fit to your company because I have an extremely strong work ethic. When I'm working on a project, I just don't want to meet deadlines. Rather, I prefer to complete the project well ahead of schedule. I am also open in learning new things from you. 

My Internet plan is 500mbps with a complete work from home set up.

Summary of Amazon Tasks

• Knows how to add a product from scratch or using flat files
• Knows how to check FBM and FBA Inventory
• Knows how to replenish stocks or create FBA Shipments
• Knows how to reconcile missing units from Shipments
• Knows how to optimize a listing in text or imagery using listing backend or flat file - this is also called listing refresh
• Knows how to check orders or manage FBM and FBA orders.
• Knows how to manage customer returns.
• Knows how to place order fulfillment order or multi-channel fulfillment order
• Knows how to replenish even if amazon limits restock
• Knows how to do removal orders or disposal order
• Knows how to create deals, coupons, prime exclusive discounts and promotions.
• Knows how to handle Customer support or respond to buyer messages
• Knows how to refund
• Knows how to fix stranded inventory
• Knows how to check or manage amazon cases
• Knows how to check Performance Notification
• Knows how to check inventory age or long term storage fees