Thea Coleen Averilla

Thea Coleen Averilla

$11/hr
Customer Service Representative| Inbound&Outbound call| Email| Chat| Virtual Assistant
Reply rate:
60.0%
Availability:
Hourly ($/hour)
Location:
Rizal, Region 4 A, Philippines
Experience:
5 years
WORK EXPERIENCE LG ELECTRONICS May 2018 - June 2021 Customer service&Tech Support Advisor 1, Technical Support Representative Entertainment Advisory Customer Care Support – Out of Warranty Services SME – LG OOW Department -Home & ACHIEVEMENTS Thea Coleen Averilla AWARDS LG Excellence Awardee 2020(TwoConsecutive Quartiles) Blk 13 Lt 17 Ph 2D Almaciga St. Manila Hills, Rodriguez, Rizal SITEL Passion Awardee 2018 - SAMSUNG - Customer service&Tech Support June 2021 - January 2022 Advisor 1, Technical Support Representative -Home Entertainment Advisor PROFILE To bound an organization that will shape up employeeskills and hone career pathways. Has willingness to grow and be open for new opportunities in bringing excellence and great values to the company. SKILLS AWARDS & ACHIEVEMENTS Extra Miller Spot Award Customer Service Champion Engagement Champion WELLS FARGO Jan 2022 - Present Fraud & Claims Analyst EDUCATION HISTORY Inbound / Outbound Call Bachelor of Science in Secondary Education - English Major Chat & Email Handling Rizal Technological University Attention to details Leadership & Team Player - (Completed 2 yrs in College) M. Eusebio Avenue Maybunga, San Miguel Pasig City, Philippines
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