WORK EXPERIENCE
LG ELECTRONICS
May 2018 - June 2021
Customer service&Tech Support
Advisor 1, Technical Support Representative
Entertainment Advisory
Customer Care Support – Out of Warranty Services
SME – LG OOW Department
-Home
& ACHIEVEMENTS
Thea Coleen Averilla AWARDS
LG Excellence Awardee 2020(TwoConsecutive Quartiles)
Blk 13 Lt 17 Ph 2D Almaciga St.
Manila Hills, Rodriguez, Rizal
SITEL Passion Awardee 2018
-
SAMSUNG
-
Customer service&Tech Support
June 2021 - January 2022
Advisor 1, Technical Support Representative -Home
Entertainment Advisor
PROFILE
To bound an organization
that
will
shape
up
employeeskills
and
hone
career
pathways.
Has
willingness to grow and be
open for new opportunities in
bringing excellence and great
values to the company.
SKILLS
AWARDS & ACHIEVEMENTS
Extra Miller
Spot Award
Customer Service Champion
Engagement Champion
WELLS FARGO
Jan 2022 - Present
Fraud & Claims Analyst
EDUCATION HISTORY
Inbound / Outbound Call
Bachelor of Science in Secondary
Education - English Major
Chat & Email Handling
Rizal Technological University
Attention to details
Leadership & Team Player
-
(Completed 2 yrs in College)
M. Eusebio Avenue Maybunga, San Miguel Pasig City, Philippines
