Thea Coleen Averilla

Hi ! Thank you for checking out my profile. My name is Thea, Here's the quick overview of my skills and strenghts. Im a well organized, effecient and self-motivated Individual. My key to success has been to learn quickly and then to reach for a higher personal and professional standard by seeking additional responsibilities. I've been working in BPO industry for more than 5 years such as Customer service representative/Technical support representative/ Billing for LG and Samsung, Fraud&Claims Analyst for Wellsfargo. I am dedicated and into details with the given work load, I was awarded as Top Performer numerous times because of my passion to work, became subject matter expert/level 2, was offered to be one of leaders of the department. I have experience with chat/email and coordinating with our clients for updates and reports. Im flexible and good at rapid task switch. It would be an honour to work with you.