Thankgod Ntem

My name is ThankGod Ntem, I am a detailed oriented proactive professional with practical experience in project management support, technical coordination, customer relationship management, and lead generation. I am passionate about building efficient systems that improve productivity, enhance communication, and ensure the successful delivery of projects in remote work environments.

I am currently managing an ongoing project for the Nigerian Building and Road Research Institute, where I use Trello and ClickUp to structure workflows, assign tasks, monitor deliverables, and track progress across different stages of execution. Through these tools, I ensure accountability, transparency, and timely completion of milestones. My experience includes organizing boards, creating automation processes, developing task hierarchies, setting priorities, and maintaining clear documentation to support team collaboration.

In addition to project coordination, I have hands-on experience with HubSpot for customer relationship management. I can manage contact databases, oversee sales pipelines, track customer interactions, schedule follow-ups, and support engagement strategies that drive business growth. I am also familiar with various lead generation tools and processes, including prospect research, data organization, and outreach support, helping businesses improve conversion opportunities and maintain structured sales funnels.

To strengthen my technical capabilities, I have completed a Technical Support Fundamentals course on Coursera, where I am gained structured knowledge in troubleshooting methodologies, hardware and software basics, networking fundamentals, operating systems, and professional customer support practices. This learning experience has sharpened my analytical thinking, systematic problem solving approach, and ability to communicate technical information clearly to non technical users.

I excel in remote work settings and bring strong organizational skills, adaptability, time management discipline, and a commitment to continuous learning. I am dependable and focused on delivering measurable results while maintaining professionalism, efficiency, and high standards of work quality.