Thandi Dube

I have 5 years of experience working in customer support, during which I have developed strong communication and problem-solving skills while consistently delivering excellent service. My experience includes supporting clients in the United States, giving me a solid understanding of U.S. customer expectations and service standards. I am well-versed in using CRM software to manage customer interactions efficiently, track support tickets, and ensure timely resolution of issues. My background reflects a commitment to customer satisfaction and a proactive approach to resolving inquiries and concerns.