Thami Legodi

Thami Disego Leago Legodi 44 Summerset Place, Noordwyk, Midrand 1864, Gauteng | - |- LINKS • linkedin.com/in/thami-disego-leago-legodi-a4 PROFESSIONAL SUMMARY Encouraging analytical problem-solver professional with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. SKILLS • • • • • • • Opinion editorials Policy compliance Reporting skills Data integrity Office administration Strategic planning Performance improvement • • • • • • • Project planning Report analysis Communication Microsoft Office Package Will to learn Attention to detail Key relationship management EDUCATION University Of South Africa - Pretoria | Bachelor of Arts Honours International Politics, In Progress Northwest University - Vaal Triangle | Bachelor of Arts Public Governance With Public Administration, 2021 WORK HISTORY SALES AGENT | 07/2022 to 08/2022 Teletech - Pretoria , Gauteng • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns. • Contacted customers after sales process to drive ongoing customer satisfaction and resolve issues and complaints. • Represented company professionally in situations, working through challenging phone calls and cultivating positive interactions by remaining calm and poised. • Developed favorable customer service relationships and built new, robust customer bases. • Provided information about available products and services, membership details and purchase advantages. ADMINISTRATIVE ASSISTANT | 07/2020 to 08/2020 Shell Belfast - Belfast, Mpumalanga • Standardized office structures and processes to promote collaboration and increased performance. • Executed record filing system to improve document organization and management. • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. • Restocked supplies and submitted purchase orders to maintain stock levels. • Updated reports, managed accounts and generated reports for company database. • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse. • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers. EDUCATION ASSISTANT | 02/2023 to 06/2023 Mahlontebe Senior Secondary School – Leeuwfontein Moganyaka, Marble Hall, Limpopo • Assisted in holding in classes for educators who were not available for class or work. • Assisted in printing out documents and learning materials requested by educators. • Typing classwork, homework as well as tests. • Assisted with the invigilation of learners during tests and exams. • Assisted with signing and marking of books. ACCOMPLISHMENTS • Constitutional Officer - North West University Political Science Association - 2018 • Secretary General - North West University Political Science Association- REFERENCES • Mr Jack Maja - Mentor - Shell Belfast - • Mr Sysman Motloung - PSA Guardian (NWU Vaal Triangle Campus) and Lecturer- • Amanda TeleTech - HR Manager- • Mrs T.M Tjege - Mentor – Mahlontebe Senior Secondary School -