Thalita Sancho
Human Resources Analyst
24 years, São Paulo - Brazil.
+55 - -https://www.linkedin.com/in/thalita-sancho/
About Me
I am an HR professional with four years of experience in generalist HR, currently working as a Human Resources Analyst at an international school and as a HR company consultant. My background in Psychology enhances my ability to implement effective people management strategies. I excel in recruitment, training, and providing feedback, consistently driving improvements in people development. I communicate effectively across all organizational levels, fostering strong relationships and supporting leadership development. I am fluent in Portuguese and English, allowing me to work efficiently in multicultural environments.
GRADUATION DEGREE
Bachelor’s degree in psychology
Post graduated in Psychoanalysis
LANGUAGES
Native Portuguese
Fluent English
MAIN SYSTEMS
SuccessFactors, Sphera, SOC, Control ID, HireRight MS Office, Canva, Linkedin Recruiter, Infojobs/Pandape, Catho, TES Recruiting, Indeed, Udemy for Business and more.
BENEFIT MANAGEMENT TOOLS
PrimeCare Portal, SulAmerica Portal, Sodexo, Swile, SPTrans, ViaNova Benefícios, Ticket, Uber, Gympas.
MAIN SKILLS
HR Data Analysis, Recruitment and Selection, Talent Management Training & Talent Development, Benefits and Compensation, Human Resources Management Systems (SF).
SOFT SKILLS
Accountable, Stategic, Collaborative, Entrepreneurial, Enabling, Agile, Resilient.
HUMAN RESOURCES ANALYST
The British College of Brazil - 11/2022 Present
Performing strategic activities in the HR department aiming to develop and improve internal procedures, analyzing, suggesting, elaborating reports and participating in the decisions.
Acting on all HR subsystems aligned with practices and policies of the company;
Supporting all action plans in order to achieve improvements within the department.
Recruitment: Preparation of job descriptions with the support of the department managers when necessary; conducting interviews in English and Portuguese; maintaining direct contact with recruitment agencies for local and international vacancies; advertise vacancies on JobTrain, tracking approvals and closing dates;
Benefits: Responsible for the international health insurance, managing inclusion and exclusion of employees in the broker portal; checking invoices for health and dental plan, support employees with inquires about the insurance;
International criminal records: Managing records in the HireRight systems, analysing if applications are submitted correctly according to employees past residences in the last 10 years;
Occupational medicine: Management of the annual reports of health and safety
Training and courses: Manage employees’ training such as First Aid and Fire Drill;
Service provider contracts: Negotiating and managing contracts of HR providers, analysing proposals, elaborating reports and participating in the decision making;
Payroll: Process payment of salaries, vacations and terminations at the bank and request approvals; being able to control payroll budget;
Expatriates: Controlling and approval of flight tickets; monitoring of the whole process of working visa, Brazilians documentation; assistance in preparing and managing contracts and annual bonuses;
Employees’ student scholarship: Supporting employees with enquires about scholarship of dependents and elaborating contracts.
Regional: Responsible for answering general enquires and elaborating reports requested by the regional team in the absence of the HR manager.
HR CONSULTING FOR COMPANIES
Thalita Sancho LTDA 01/2023 - Present
I offer specialized consulting services across all HR subsystems, tailored for small businesses that require strategic and operational support to optimize their people management practices and ensure compliance with industry best practices.
HUMAN RESOURCES ANALYST
DA HORTA PRA PORTA - 2021 TO 11/2022
At this startup, I had the opportunity to help structure the HR department. As a family-owned company transitioning to a more professional environment, many processes were handled in the simplest manner possible, which inevitably led to significant gaps and inefficiencies. Below are the main changes:
Job Titles and Salaries: All operational employees had the same job title and salary, despite performing completely different functions. The first step was to identify the appropriate titles for each role and research market salaries to implement the necessary changes.
Recruitment and Selection: The recruitment and selection process was built from scratch. We partnered with recruitment platforms, developed relevant tests for each position, established basic requirements for each role, and created registration forms, among other things. Recruitment evolved from being done solely through "word of mouth" to having a structured process, from candidate sourcing to interview stages and final hiring.
Hiring and Onboarding: We implemented a hiring checklist that included a step-by-step guide for collecting all necessary documentation, integrating the new employee into all benefits, the timekeeping system, etc., to ensure there was no room for oversight or human error in the hiring process. For onboarding, we created a routine for the new employee's first day at the company, which, in addition to the bureaucratic aspects, involved introducing the new employee to the staff and department, providing some training, and more.
Training and Development: Since the company was located in CEAGESP and operated solely in the horticultural sector, the owners believed that employees did not need training because they should already know what to do, considering it "simple." However, they faced many issues with incorrect order deliveries, both in quantity (kg) and product type (various types of tomatoes, various types of potatoes, etc.). In collaboration with nutrition experts, we developed a training program focused on weighing and product types, which increased the efficiency of product sorting by 70% in less than two months.
CLINICAL AND SCHOOL PSYCHOLOGY INTERNSHIP
UNINOVE - 2018 to 2022
• NASMU: Clinical care for the university's own students.
• SMADS: Clinical care for employees of the São Paulo Human Rights Secretary.
• ROMPA Project: Partnership between Uni9 and the São Paulo Court of Justice (TJSP) for clinical care of women in situations of domestic violence.
• ETEC Professor Horácio Augusto da Silveira: Conducting discussion groups on topics raised by the teaching staff.
BILINGUAL CUSTOMER SERVICE ANALYST
ATENTO – DISNEY PLUS BRAZIL OPERATION - 2021
E-COMMERCE CUSTOMER SERVICE ANALYST
CONCENTRIX – MERCADO LIVRE AND MERCADO PAGO – 2019 and 2020
OFFICE ASSISTANT – TEMPORARY CONTRACT
HOSPITAL SÍRIO LIBANÊS – 2018 and 2019
