Thabisile Mabaso

I am a highly experienced, task-driven professional with over 10 years in customer service. I hold a Higher Certificate in Human Resources Management from Midrand Graduate Institute and plan to further my studies in HR through Unisa. My career began as a debt collector at VVMAttorneys for 3 years, followed by roles at Webhelp (customer service representative for Vodafone UK) and Multichoice (customer service representative for 3 years). I then joined A&G Australia, where I advanced to Senior Consultant over a 6-year period, achieving top performance recognitions such as Best NPS in 2023 and being part of the top team in 2018 and 2019. Throughout my career, you've prioritized customer satisfaction, adapting to various communication styles while maintaining a professional and empathetic approach.