Tereshia Auma

Tereshia Auma

$20/hr
Customer service & admin support pro with strong communication and remote work skills.
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
28 years old
Location:
Nairobi, Nairobi, Kenya
Experience:
3 years
About

I am a highly organized and detail-oriented Virtual Assistant with over two years of experience in providing top-notch customer service and administrative support to businesses and entrepreneurs. My background includes managing client communications, handling day-to-day administrative tasks, and ensuring smooth operations in both fast-paced and remote work environments.

My strengths lie in my excellent communication skills, both written and verbal, which allow me to interact effectively with clients, team members, and customers. I take pride in delivering professional, friendly, and efficient service that builds trust and long-term relationships. Whether it's responding to inquiries, managing schedules, or solving client issues, I handle every task with a calm and positive attitude.

In my previous roles, I have successfully supported teams by managing emails, booking appointments, organizing meetings, handling data entry, and updating CRM systems. I am comfortable working with tools like Canva, Asana, Trello, Google Workspace, and CRM platforms, ensuring accuracy and attention to detail in every task I take on. I’m also quick to adapt to new software and processes, which helps me stay productive and efficient in dynamic environments.

As a Virtual Assistant, I understand the importance of reliability, confidentiality, and professionalism. I take ownership of my responsibilities and work with minimal supervision while always staying aligned with my client’s goals and expectations. I am passionate about helping businesses grow by taking care of the backend tasks so that they can focus on what they do best.

If you're looking for someone who is dedicated, proactive, and easy to work with, I’d be a great fit for your team. I’m open to both short-term and long-term opportunities and excited to contribute to projects that make a real difference.

Let’s connect and see how I can support your business!

Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.