I'm an experienced technical et customer support specialist with 2 years of working within the tech space (from early start-ups to established) to create outstanding customer experiences and satisfaction. I am passionate about customer satisfaction, happiness, and brand loyalty.
Experienced in live chat, email as well as over-the-phone customer service. My core values cut across Empathy, Patience, Humility, Emotional Intelligence, Integrity, and Active Listening.
I'm committed to providing excellent support with efficiency, and open communication. I can understand both sides of a conflict and make an impartial decision at my own pace or under a deadline. I'm a tech enthusiast, who enjoys learning new programs and finding creative ways to improve myself.