Temidayo Ojelade

Temidayo Ojelade

$9/hr
Customer Success Management & Customer Service Excellence
Reply rate:
50.0%
Availability:
Full-time (40 hrs/wk)
Location:
Alimosho, Lagos, Nigeria
Experience:
5 years
About

Professional Summary

I am Temidayo Ojelade, a Customer Success and Customer Service Professional with over five years of experience supporting clients across diverse industries and remote environments. I specialize in building strong client relationships, improving customer satisfaction, and ensuring seamless onboarding and ongoing support.

I have worked closely with cross-functional teams to manage client onboarding, track satisfaction, improve retention, and streamline operations. I am highly proficient in tools such as HubSpot, Salesforce, Zoho, and Zendesk, and I use platforms like Google Workspace, Microsoft Office, Trello, and Asana to stay organized and efficient.

Known for being dependable, organized, and collaborative, I take pride in helping customers achieve real value while supporting teams in delivering consistent, high-quality experiences. I am eager to continue growing in roles focused on customer success, relationship management, and operational excellence.

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