Tawny Mae Abdon

TAWNY MAE COLEGIO ABDON OBJECTIVE: Seeking challenging and growth in career with progressive organization that provides an opportunity to capitalize my technical skills and abilities. WORK EXPERIENCE/S: BAKEMASTERS INC. 32-A ARTURO DRIVE, BAGUMBAYAN, TAGUIG CITY QA Manager Quality Assurance Department November 13, 2018- October 2019 DUTIES:  Audit and ensure compliance with customer requirements, FDA regulations and GMPs, HACCP, as product safety and sanitation policies, procedures and guidelines..  Provides leadership, mentoring, and supervision of manufacturing Quality Assurance Specialist and Assistant Supervisor  Evaluate employees through performance reviews, on-going coaching and feedback methods.  Oversee the efficient implementation of quality standards, programs, and processes to improve operational efficiencies.  and implements manufacturing QA process improvements.  Documents and updated quality assurance procedure, plant processes, standard and specification  Audit and accredited supplier based on standard procedure/ SOP/GMP/HACCP.  Conducts internal audit.  Conducts Personnel training such as SSOP, HACCP and other Food Safety program (FSSC 4.1. version)  Collaborate with other department for changes in regulation, process and procedure.  Works directly with suppliers to ensure compliance of supplied materials.  Collaborate with QC regarding investigation of complaints  Verify all complaints, process and procedure based on standard procedure and policies of the company. WORK EXPERIENCE/S: SHAKEY’S PIZZA ASIA VENTURE INC. (FORMERLY IFFSI) 15 KM EAST SERVICE RD., COR MARIAN RD 2, SAN MARTIN DE PORRES, PARANAQUE CITY QA Officer/OIC RnD- QA Department June 27, 2016-July 11,2018 DUTIES:  Monitors status of the Product and Service Quality Plan by collecting inspection (In process and final) reports of stores through the Specialists. Analyzes data and facilitates the conduct of investigations for stores going beyond the tolerance level.  Reports and analyzes significant quality data (Ex. Product Complaint, Product Defect-In process, finished goods, etc.) to monitor process capability and consequently, improve the existing Quality Plan.  Works with the team of Specialists in each store to ensure that the Quality Plans are implemented properly. Ensures that the required resources are available, the control plan is followed, the critical product characteristics are very clear and the inspection procedures are executed properly.  Conducts yield validation of all raw materials and products, evaluate raw materials  Set-up documents and procedures in terms of Quality Assurance based on the standard ( ISO 9001, Servsafe, FoodSHAP, HACCP) and ISO 22000  Monitors the strict and consistent calibration of testing tools and equipment to ensure that gauges consistently give repeatable and reproducible results. Secures and maintains the calibration schedule, conduct spot check to ensure it is done and calibrated equipment are properly identified (tagged).  Conducts validation/certification of facility, production tools/equipment (including QA tools), direct manpower and controlled documents (work instructions, recipes, etc.) to confirm its appropriateness with respect to capability and capacity prior to use. This shall include certification of new and renovated stores prior to opening.  Conduct audits (supplier, warehouse and stores) to reinforce strict quality control, accurate and timely reporting of quality data, and observing systems and processes to be replicated (best practice) or revised (misaligned) in coordination with the Systems Team.  Facilitate the change in the documentation of Control Plans and implement document control procedures to avoid use of unclear, wrong or obsolete document.  Ensure the change in standard is properly communicated to Specialists and Managers who are directly involved in quality control. Facilitate the conduct of retraining in case there is change in critical product characteristic thus affecting knowledge and skill in quality inspection  Conducts consumer testing and helps computes for food cost new product.  Responsible for analyzing and resolving customer and store complaints regarding food production and other related commissary outputs SGS 20TH Floor Citibank Tower, Paseo de Roxas, Makati City Conformance Engineer May 5, 2014 – July 15, 2016 DUTIES:         Provides quality and technically-based opinion on product standards and product classification and certification. Conducts audits t reinforce strict quality control, accurate timely reporting of quality data, and observing systems and processes. Audits the quality based on ISO 9001, ISO 22000, other international standard of the information and completeness of the documents and ensures that it is correctly indexed in the system. Audits the file administration, standards and classification of the Reports to be issued Assists in the resolution of standards, classification and certification cases and other requests and or inquiries by utilization of technical expertise on specific goods or commodity. Competent knowledge of all aspects of trade, export procedures and documentation. Assess product and/or importer, exporter risk levels, identification of product essential requirements Provides quality and technically-based opinion on product standards and product classification and certification. Assists in the resolution of standards, classification and certification cases and other requests and or inquiries by utilization of technical expertise on specific goods or commodity.  Formulates Conformity Assessment Instructions based on product safety and performance standards Attends to all other operational concerns regarding Report issuance which needs technical and experienced opinion. Audits the quality of the information and completeness of the documents and ensures that it is correctly indexed in the system. Audits the file administration, standards and classification of the Reports to be issued Provides timely and effective responses to the network in relation to inquiries concerning essential product requirements, standards, and classification and also service request inquiries. Conducts comprehensive investigation and evaluation of files with standards and classification disputes.      WORK EXPERIENCE/S: MELIOMAR INC./ JAMTI No. 20 Russel Ave., Pasay City QA Coordinator Feb. 2012 – April 15, 2014 DUTIES: o Performs system, process validation based on quality management system (QMS) food safety (GMP, HACCP,SSOP, FSMS) o Conducts audit (internal and supplier) accordance to QMS and Food standards from BFAR, FDA and different countries such as EU and US o Responsible for documenting, making, updating and controlling of GMP, SSOP, HACCP, BRC and other food certification and ensuring consistency of version updates in the Top Management and Operations o Responsible in assigning and scheduling of training of the employee with regarding to their capabilities and needs o Handles all plant product quality, customer complaint and food safety programs and ensure product and processes are consistent and meet specifications. o Directly reporting to the General Manager WORK EXPERIENCE/S: DUTIES: o o o o o o Terumo Philippines Corporation 124 East Main Ave., Laguna Technopark, Biñan, Laguna Cadet Engineer for QA Department (Materials) February, 2011 – August , 2011 Monitors material non-conformities and route to concerned section for proper handling. Prepares supplier non-conformance reports for Monthly Supplier Meeting, Process Improvement Meeting and Management Meeting. Investigates the causes of material and non- defects reported by concerned section. Monitors GMP of the company and Conducts supplier audits and supplier meeting. Keep supplier related records as non-conformities, corrective actions, evidences of implementation, minutes of meeting, audit reports, preventive actions, improvements, etc. Review of inspection criteria of material as necessary and proposes preventive actions. SEMINARS/TRAININGS ATTENDED:  Auditor Training for Food Safety and Quality Management System June 8 & 10, 2019  FSSC ver. 41 Awareness, Gap Assessment and Implementation Course February 10, 2019  Establishing HACCP and Risk-based Preventive Controls Training Course March 21, 2019  Food Defense and Threats Assessment Critical Control Point (TACCP) Training Course March 14-15, 2019  Food Fraud and Vulnerability Assessment Critical Control Point (VACCP) Training Course March 15 and 19, 2019  FoodSHAP Food Safety Compliance Officer Training Jan 15-20, 2018 NSI Training and Consultancy  Cheese 101 Training by Arla Foods March 2018  SERVSAFE TRAINING Oct 26, 2016 ICLL- Edge Training c/o SGS  INTERNAL AUDIT TRAINING ISO 9001:2008 May 20-21,2015 PTTC- Training Center Pasay City, Manila  Awareness on Food Safety / Quality Traceability System May 23,2015 IFEX- 2015 SM MOA –SMX convention Center  Product Specific Training (Food) Sept. 2, 2014 SGS 20th floor Citibank Tower, Paseo de Roxas, Makati City  ISO 9001:2008 AWARNESS AND PH April 27, 2012 and May 15,2014 SGS Multi-Lab Conference Room Don Chino Roces Avenue, Makati City  ISO 9001: 2015 Quality Management Systems Awareness Feb. 10, 2016 SGS Multi-Lab Conference Room Don Chino Roces Avenue, Makati City  BASIC SAFETY TRAINING May 4, 2012 and May 15, 2014 SGS Don Chino Roces Avenue, Makati City  GMP, SSOP and BRC Training Sept 2013 and Jan 2014 Meliomar Inc No. 20 Russel Ave. Pasay City  HACCP Training Course August 9,10 and 13, 2012 SGS Philippines, Inc. Academy Don Chino Roces Avenue, Makati City QUALIFICATIONS/ OTHER SKILLS:        Certified Internal Auditor (QMS) and Food Safety Compliance Officer (FSCO) Computer Literate (Microsoft Office) Writing and presenting Technical Report Details and results oriented. Communicate with people as member or as a leader Possesses good communication skills (English and Tagalog) Ability to drive (car) EDUCATION: Tertiary: Adamson University Bachelor of Science in Chemical Engineering San Marcelino, Malate Manila June 2007 – October 2010 Technological University of the Philippines Bachelor of Chemical Engineering Technology Taguig, Metro Manila, Philippines May 2004 - June 2007 PERSONAL DETAILS: Age: 32 Sex: Female Birthday: May 16, 1987 Birthplace: Makati Medical Center Civil Status: Single Religion: Iglesia Ni Cristo Nationality: Filipino Height: 5’4” Weight: 120 lbs.