Tatenda Mavingire

I am an experienced professional in the financial services industry with over five years of expertise in accounting, treasury, reporting, transaction business support, and customer services. I have a proven track record in transaction monitoring, operations, and ensuring compliance with industry standards and regulations.

I hold a Bachelor of Commerce Honours in Finance from the National University of Science and Technology and am currently pursuing my ACCA qualification. My professional journey has equipped me with robust skills in Excel, SQL, Power BI, MS Word, and MS PowerPoint, enabling me to handle complex financial analyses and reporting with ease.

In my role as an Account Officer at Ecocash Holdings, I have honed my ability to perform daily transaction reconciliations, conduct audits and spot checks, and manage customer accounts. My responsibilities also include flagging fraudulent activities, conducting risk evaluations, and maintaining compliance with GDPR and central bank regulations. My experience in customer service and query management ensures that I can provide top-notch support and build strong client relationships.

During my internship at Ecocash Holdings, I conducted KYC evaluations, assisted clients with mobile wallet account registration, and facilitated B2B payments. My ability to handle KYC-related issues and manage cash transactions efficiently has been instrumental in maintaining operational excellence.

I am fluent in English and hold a certificate in Enhancing Financial Inclusion with a Risk-based Approach from ACAMS, as well as a Certificate of Achievement from the McKinsey Forward Program. My dedication to continuous learning and professional development is evident from these accomplishments.

I am passionate about leveraging my financial expertise to drive business success and am actively seeking remote opportunities where I can contribute my skills and experience to a dynamic team. Let's connect and explore how I can add value to your organization.