Tanya Nascimento
UX Designer
- |- | tanyanascimento.com | linkedin.com/in/tanya-nascimento
SUMMARY
Creative, motivated and ambitious problem solver with a background in customer support, marketing,
content creation & graphic design seeking to create the perfect balance between business and user needs
through design thinking. Demonstrated success in using visual design principles to help increase
conversion rates and sales. Well versed in B2B software, SaaS, and consumer-facing products. Strengths
include conducting research to discover how businesses can stand-out amongst competitors, creating
minimal wireframes, managing multiple projects with competing deadlines, and facilitating in-depth
usability tests. Adept in collaborating with a team and advocating for users and customers.
EXPERIENCE
Flxpoint, 10/2020–11/2020
User Experience Designer - Contract, Remote
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Completed a heuristic evaluation following Jakob Nielsen’s usability principles to determine the
software’s usability design issues and recommendations to help improve a task flow.
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Designed High-Fidelity Wireframes for 3 concepts in Sketch for the task flow that allowed users to
connect the information in an XML spreadsheet to the Flxpoint database.
New Moon Films, 04/2020–07/2020
User Experience Designer - Contract, Remote
●
Completed a heuristic evaluation following Jakob Nielsen’s usability principles to determine the
current website's usability design issues and recommendations for a quick site design.
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Determined the information architecture for New Moon Film’s website to guide the redesign
process and to help organize their website's content and created a visual display using Sketch.
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Collaborated with other designers to design a website using Sketch that highlighted their content
and displayed their value proposition to investors and built that website in Squarespace.
Yolobe, 02/2020–03/2020
User Experience Designer - Internship, Chicago
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Conducted user research and gathered data insights through domain research, competitive
analysis, subject matter expert interviews and user interviews on their target audience, members of
Generation Z that wanted to forgo the college route.
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Created simple and elegant flows and experiences by designing an employer facing website to
increase the number of users & revenue of the startup by 50% using Figma and Abstract to
collaborate with my team.
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Facilitated client meetings and workshops to align the needs of business leaders, our design team
and the primary users.
Jonas Software, 06/2017–09/2019
Project Coordinator- Events & Digital Content, (Centaman) C
hicago
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Designed marketing materials using Adobe Illustrator and planned a Users Conference, increasing
attendance by 33%.
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Wrote content blurbs and articles to assist the department with the newsletter, email blasts, and
blogs increasing productivity and revenue by 50%.
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Designed sales proposals, hardware catalog articles, email blasts, and newsletter using Adobe
products and HTML / CSS editors such as Wordfly and Conga Collaborate.
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Completed market research on competitors of their ticketing software and stored that research in
Salesforce.
Technical Support Representative, (InReach) A
ustin
●
Anticipated customer needs by preparing articulate scripts of common technical issues or
navigation flows to create a unique customer experience based on customer insights.
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Worked closely with software engineers to resolve any escalated tickets and created excellent
cross-functional relationships with other teams.
SKILLS
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Design- Product Design, UI Design, Information Architecture, Visual Design, Rapid Prototyping,
User Research, Interaction Design, Project Management, User Empathy & Support
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Software- Sketch, Figma, Invision, Abstract, Adobe Creative Suite, WordPress, Webflow, Atom,
Google Analytics, Excel - Macros & Pivot Tables, QuickBooks, Salesforce, Conga Collaborate
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Technical- HTML, CSS, Javascript
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Languages- Fluent English & Spanish
EDUCATION
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Flatiron / Designation, Chicago — Certificate in User Experience Design
09/2019 - 03/2020
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University of North Carolina, Charlotte — Bachelor’s Degree in International Studies
08/2010 - 05/2014
