Tanisha Lue

As a Customer Service Representative at Influx, I provide timely and professional support to clients across various channels, such as Slack, Zendesk, Gorgias, Intercom and Shopify. I have been working in this role for over two years, and I have developed strong communication, problem-solving, and customer satisfaction skills. I have handled over 10,000 tickets, resolved 95% of issues within 24 hours, and received positive feedback from customers and managers. I also work as a Virtual Assistant, offering administrative, technical, and creative services to various clients online. I have been doing this for more than six years, and I have gained valuable experience in managing multiple tasks, deadlines, and projects. I am passionate about providing excellent customer service, learning new skills, and advancing my career.