TAMOYA
NEIL-HALL
93 Havendale Drive, Kingston 19, Kingston, Jamaica-,-
PROFESSIONAL SUMMARY
I am a hardworking Payroll Administrator familiar with software programs and payroll systems. Accurate in checking
timesheets, processing payroll, and documenting actions for fully compliant payroll operations. Reliable in completing
high-volume work on-time. Currently studying towards my Master's Degree in Accounting and looking for an opportunity
to a leadership position in my career field.
SKILLS
• Payroll reviews
• Prospect relationship building
• Objection management
• Job posting
• Candidate screening
• Audit reporting
EXPERIENCE
Cold Caller
February 2023 - Current
Call Magicians | California , United States
• Maintained detailed records of interactions to facilitate future follow-up.
• Gauged prospect interests and needs to set appointments to address needs.
• Leveraged persuasion techniques, product knowledge and pre-written scripts to overcome objections.
• Contacted potential customers by telephone to sell products, services, or schedule appointments.
Payroll Administrator
March 2020 - November 2022
Innovative Vision | Kingston, Jamaica
• Adhered to department policies and procedures to encourage successful payroll payouts.
• Audited daily work for staff and resolved discrepancies.
• Filed payroll processing documentation in appropriate employee files or payroll folders.
• Reviewed and validate payroll prior to final transmission.
• Managed efficient payroll processing for 1000+ employees.
Senior Team Lead
September 2019 - February 2020
Worldwide BPO | Kingston, Jamaica
• Improved performance of team leaders and associates with one-on-one coaching.
• Achieved daily objectives with well-organized schedules and effective task delegation.
• Maintained consistent and fair environment for team members with equitable rule enforcement.
• Managed activities of team leads, consistently surpassing clients set goals and KPIs targets.
• Protected workers from harm by monitoring and enforcing strict safety standards.
Owner
May 2016 - July 2019
Gteez Trading Wholesale | Kingston, Jamaica
• Built competitive edge with well-planned growth and strategic business development.
• Delivered consistent service to develop customer base.
• Oversaw day-to-day activities, special projects, and employees to facilitate business operations.
• Controlled day-to-day operations, including setting schedules and managing employees, purchasing of goods and
stock taking.
Dispatcher
March 2014 - September 2016
Gadgepro Taxi and Tours | Kingston, Jamaica
• Answered phones and provided directions or reroutes to avoid construction or other delays.
• Communicated with drivers to provide assignments or exchange information.
• Monitored call needs and dispatched accordingly, communicating special instructions to drivers.
EDUCATION
High School Dipolma
St Elizabeth Technical High School, St Elizabeth, Jamaica
CXC
Mathematics II
English II
Geography III
Physics III
EDPM II
Principle of Business (Pending)
Principle of Accounts (Pending)
Office Procedures (Pending)
Information Technology (Pending)
July 2009