Tamoya Neil

Tamoya Neil

$7/hr
I am an experienced individual in many departments of a BPO company.
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Kingston, Kingston, Jamaica
Experience:
5 years
TAMOYA NEIL-HALL 93 Havendale Drive, Kingston 19, Kingston, Jamaica-,- PROFESSIONAL SUMMARY I am a hardworking Payroll Administrator familiar with software programs and payroll systems. Accurate in checking timesheets, processing payroll, and documenting actions for fully compliant payroll operations. Reliable in completing high-volume work on-time. Currently studying towards my Master's Degree in Accounting and looking for an opportunity to a leadership position in my career field. SKILLS • Payroll reviews • Prospect relationship building • Objection management • Job posting • Candidate screening • Audit reporting EXPERIENCE Cold Caller February 2023 - Current Call Magicians | California , United States • Maintained detailed records of interactions to facilitate future follow-up. • Gauged prospect interests and needs to set appointments to address needs. • Leveraged persuasion techniques, product knowledge and pre-written scripts to overcome objections. • Contacted potential customers by telephone to sell products, services, or schedule appointments. Payroll Administrator March 2020 - November 2022 Innovative Vision | Kingston, Jamaica • Adhered to department policies and procedures to encourage successful payroll payouts. • Audited daily work for staff and resolved discrepancies. • Filed payroll processing documentation in appropriate employee files or payroll folders. • Reviewed and validate payroll prior to final transmission. • Managed efficient payroll processing for 1000+ employees. Senior Team Lead September 2019 - February 2020 Worldwide BPO | Kingston, Jamaica • Improved performance of team leaders and associates with one-on-one coaching. • Achieved daily objectives with well-organized schedules and effective task delegation. • Maintained consistent and fair environment for team members with equitable rule enforcement. • Managed activities of team leads, consistently surpassing clients set goals and KPIs targets. • Protected workers from harm by monitoring and enforcing strict safety standards. Owner May 2016 - July 2019 Gteez Trading Wholesale | Kingston, Jamaica • Built competitive edge with well-planned growth and strategic business development. • Delivered consistent service to develop customer base. • Oversaw day-to-day activities, special projects, and employees to facilitate business operations. • Controlled day-to-day operations, including setting schedules and managing employees, purchasing of goods and stock taking. Dispatcher March 2014 - September 2016 Gadgepro Taxi and Tours | Kingston, Jamaica • Answered phones and provided directions or reroutes to avoid construction or other delays. • Communicated with drivers to provide assignments or exchange information. • Monitored call needs and dispatched accordingly, communicating special instructions to drivers. EDUCATION High School Dipolma St Elizabeth Technical High School, St Elizabeth, Jamaica CXC Mathematics II English II Geography III Physics III EDPM II Principle of Business (Pending) Principle of Accounts (Pending) Office Procedures (Pending) Information Technology (Pending) July 2009
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