CURRICULUMN VITAE FOR
TALENT SONGORE MUTIWASEKWA
ADDRESS: 41 Biddulph road ,Cranbone Harare
E-MAIL ADDRESS:
CELL:-
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PERSONALDETAILS
PERSONAL PROFILE
A demonstrated history of marketing in a dynamic industry. The proven ability to think
strategically with a solid knowledge of implementing strategic initiatives and coordination of
underlying activities. An outstanding verbal and written communication skill set, which
includes strong interpersonal skills.
Excellent working knowledge of information technology systems. Established organizational
analytical and planning skills with the ability to create a service culture. Ability to develop
and communicate a clear and compelling stakeholder's driven corporate vision.
PERSONAL DETAILS
Date of Birth
Nationality
Sex
National I.D
Marital Status
Driver’s License
28 June 1989
Zimbabwean
Female- M32
Married
331672 LC
PERSONAL ATTRIBUTES
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Effective communication and interpersonal skills.
ability to work as a team
Highly initiative self-motivated and committed to deliver high standard of
work.
Result oriented.
Dedication and determination.
Strong analytical skills.
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Ability to work under pressure with minimum supervision
Strong leadership skills
AREAS OF EXPERTISE
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Proven ability to win new business
Client Management
Good business knowledge
Resolving queries
Challenging discrepancies
Research and analytical Skills
WORK EXPERIENCE
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EMPLOYER
OCCUPATION
:Adept Solutions (IT Training and
Certification centre}
{Microsoft Training and volume licensing, Oracle,
Cisco Partners}
: Account Executive/Marketing Supervisor
(December 2012 – July 2016)
RESPONSIBILITIES
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Building and maintaining strong and lasting customer relations to retain old
business and acquire new customers .l would acquainting myself with every
account or clients IT systems and infrastructure they use so l know what
trainings and technologies to recommend to them.
Operating as the lead point of contact for any and all matters specific to my
accounts. Setting appointments with IT Managers to understand their operations
and gaps or new technologies that they will have adopted then offer best training
solutions that will make the team efficient and increase companies productivity as
a whole.
Overseeing customer account management, including negotiating contracts and
agreements to maximize profit. Being a Microsoft partner ,Oracle partner and a
testing centre among many others would always give me a better leverage over
other competitors and would always share with my clients about our partnerships
so they are assured of getting authentic training and Microsoft Licencing as well
as value for money
Communication with clients to make sure all of their needs are met and
understood and addressed
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Collaborating with various internal departments to ensure that they fulfil all
customers request
Resolving complaints and keeping track of all processes pertaining to clients
desires
Acting as the clients representative in a firm to ensure that their demands are met
with a focus on improving the customer experience
Collecting and analysing data concerning consumer behaviour to understand
changing needs
SKILLS
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Impeccable problem solving skills to help resolve customer complaints or needs
Excellent verbal and written communication skills to communicate product ideas
to clients
strong customer service and interpersonal skills
Advanced motivational and negotiating skills
Exceptional skills for analysing client data
Time management and multitasking skills in order to handle multiple tasks and
clients at once
strong organisational skills and attention to detail.
EMPLOYER
: Kingdom lifestyle Africa
(October 2016 – July 2017)
OCCUPATION
: Administration Officer
DUTIES
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Perform administrative and office support activities for multiple Supervisors
Provide Receptionist services
Receiving and directing clients
Fielding phone calls and processing replies on incoming requests.
Maintained Office data and customers’ accounts
Quoting Customers
Disseminate instructions from top Executive to the rest of the subordinates.
Manning the entire office especially reception area
Coordination of meetings
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2019 - 2020
- Alpha Developers Administrator
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2021
- CAMFED INTERN
CAREER OBJECTIVE
"To be an integral part of a leading team of the organization aiming to be better and
professional in the dynamic business world”
I.T Skills
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CRM ,Microsoft Office proficiency:
(Word, Excel, PowerPoint, Internet, and
Outlook.)
ACADEMIC QUALIFICATIONS
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BACHELOR OF SCIENCE HONOURS DEGREE IN INTERNATIONAL
MARKETING 2;1
DEGREE CLASS ( CHINHOYI UNIVERSITY OF
TECHNOLOGY)
ADVANCED “A” LEVEL (MOUNT DARWIN HIGH SCHOOL-
Management of Business
Accounting
Geography
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ORDINARY LEVEL (CHINHOYI HIGH SCHOOL-
9 Subjects including Math’s and English
PREVIOUS RESPONSIBILITIES
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Junior Member Of Parliament-) Mount Darwin South
Head Girl for Mount Darwin High school(2006 -2007)
Member of Quiz Club Chinhoyi High School
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REFERENCES
Mrs Lydia Nheta
Director
Adept Solutions
9 Philips road, Belgravia
Harare, Zimbabwe
Cell :-
E-mail:-
Mr Ray Mutare
Engineer
Kingdom Lifestyle Africa
1624 Impala Drive Extension
Beitbridge-
E –mail:-
