Talent Mutiwasekwa

Expert in Onboarding new clients to help them understand the full suite of company products, programs, and services .Building and mantaining reputable customer relations to retain existing business and acquire new customers .Acting as the point of contact if clients have any issues and helping them work through problems

Problem solver with 7 years experience in the customer service industry allowing me deliver prompt and professional solutions for customer enquiries.Research, prioritize and resolve customer issues in timely and accurate fashion.Maintain documentation of customer inquiries and responses for future reference.Direct or route customer calls to appropriate personnel for assistance as well as handling dissatisfied customers in a polite and professional way