Taiwo Ishola

TAIWO HALEEMAH ISHOLA Lagos State, Nigeria.| -|-LinkedIn: https://www.linkedin.com/in/taiwo-haleemah-ishola Project Manager| Project Coordinator| Scrum Master Professional Summary Results-oriented Project Manager and Coordinator with over 4 years of experience in planning, executing, and delivering complex projects across digital marketing, real estate, fintech, ride-sharing, and training sectors. Proficient in Agile and Scrum methodologies, I excel in coordinating cross-functional teams, managing project timelines, and ensuring seamless communication between stakeholders. Dedicated to achieving high standards in project support, documentation, and operational efficiency, I bring a client-centered approach to every project, optimizing resources for measurable results. Professional Experience Project Manager GoCaboo Hauling Service [Gocaboo] January 2024 - October 2024 ● Coordinated end-to-end project activities to support the launch of GoCaboo’s ride-sharing and delivery services, ensuring all timelines were met across multiple service offerings, including Go-keke, GoCab, and Go-Freight. ● Developed project charters, work breakdown structures, and milestone timelines to enhance team alignment and project visibility, facilitating seamless collaboration across stakeholders. ● Spearheaded CRM implementation for GoCaboo, automating customer service and support processes for operational efficiency. ● Conducted resource planning, task assignments, and stakeholder communications to maintain project scope and meet budget requirements. Project Manager MixxiPay Mobile Banking Platform [Fintech Organization] January 2024- August 2024 ● Managed the full lifecycle of MixxiPay’s mobile banking platform project, from defining MVP features to sprint management and post-launch support, ensuring on-time and within-scope delivery. ● Led daily Scrum meetings, maintained sprint backlogs in Jira, and ensured alignment on project objectives across development, design, and QA teams. ● Facilitated risk management planning, tracking, and mitigation, regularly updating the risk register and RAID log to keep the team informed of potential challenges. ● Served as the primary contact for stakeholders, providing progress updates, feedback collection, and alignment sessions to foster a collaborative environment. Lead Project Coordinator Virtual Global Event for Excelerate [Training Institution] March 2024 - July 2024 ● Coordinated logistics and schedules for a three-day global virtual event, managing activities across 3,000+ attendees, including students, educators, and industry speakers. ● Created project documentation, status reports, and activity trackers to ensure a well-organized event experience that met project goals within scope and budget. ● Used project management tools to maintain clear timelines, track action items, and provide detailed event summaries for stakeholders. ● Earned recognition through a skill set badge and scholarship for effective project planning, proactive problem-solving, and comprehensive documentation. Project Manager & Coordinator Digital Marketing Optimization Project [Haven Collective Branding U.S.] January 2022- January 2024 ● Managed a team of digital marketers through project coordination, ensuring task prioritization, timeline adherence, and client satisfaction across a 6-month optimization campaign. ● Organized and maintained project documentation, including status updates, reports, and presentations, keeping all stakeholders informed and engaged throughout project phases. ● Coordinated meetings and managed communication channels to enhance productivity and streamline workflow processes, resulting in a successful campaign completion with measurable outcomes. ● Leveraged CRM tools to manage client interactions and automate reporting functions, enhancing the team’s efficiency in managing leads and closing sales. Core Skills ● Project Management & Coordination: Proficient in end-to-end project management, from planning and scoping to execution and post-launch analysis. ● Agile & Scrum Expertise: Skilled in sprint planning, backlog management, and Agile frameworks to foster collaboration and iterative improvements. ● Documentation & Reporting: Experienced in creating Project Charters, WBS, RAID Logs, RACI Matrices, and Sprint Backlogs to maintain organized and accessible project records. ● Team & Stakeholder Management: Excellent communication and organizational skills for aligning cross-functional teams, managing client relationships, and ensuring seamless project transitions. ● Operational Efficiency & CRM: Strong background in integrating and automating CRM solutions, including Zoho, Airtable, Salesforce, and HubSpot, to streamline operations and improve client engagement. Key Tools & Platforms ● Project Management Tools: Jira, Microsoft Project, Project Libre, Trello, Monday.com, ClickUp, Airtable, Asana, Freedcamp, Basecamp. ● CRM & Automation Platforms: Salesforce, Zoho, HubSpot, Dynamic 365, Zappier, Make.com, Dubsado HoneyBook and Moxie. ● Documentation & Communication: Google Workspace, Microsoft Office Suite, Slack, Zoom Methodologies ● Project Management Methodologies: Waterfall, Agile [Scrum & Kanban] Education and Certifications ● Certified Project Management | Business Analyst [Digitech Business School, London] ● Google Project Management Certificate [Google] ● Bachelor’s Degree in Accounting [Ekiti State University, Ado Ekiti] Achievements ● Recognized for exceptional project management and organizational skills through a skill set badge and scholarship awarded by Excelerate. ● Successfully coordinated GoCaboo’s CRM integration, optimizing service operations and enhancing client engagement across multiple service lines. ● Improved team efficiency and client satisfaction through structured project support and task management for Haven Collective’s digital marketing campaign. Professional Affiliations ● Member, Project Management Institute (PMI) ● Certified Agile Practitioner Portfolio ● Gocaboo Project Management Portfolio.pdf ● Digital Marketing Project Management Portfolio.pdf ● MixxiPay Mobile Banking App, Project Management Portfolio.pdf ● Excelerate Project Management Portfolio.pdf ● PM with Monday Portfolio 2.pdf ● Taiwo's Portfolio.pdf.pdf.pdf