TAIWO HALEEMAH ISHOLA
LinkedIn: https://www.linkedin.com/in/taiwo-haleemah-ishola
Project Manager | Business Operations Manager & CRM Specialist
Professional Summary
Strategic Project & Operations Manager with 5+ years of experience leading cross-functional teams
and delivering complex digital, SaaS, fintech, healthcare, and marketing projects. Demonstrated
success in designing scalable workflows, implementing CRMs, and building high-performing remote
teams across distributed environments. Skilled in Agile delivery, process improvement, automation,
and stakeholder management, with hands-on expertise in tools such as Jira, Microsoft Project,
ProjectLibre, ClickUp, Monday.com, and Airtable. Recognized for establishing structure, clarity, and
accountability within fast-paced, remote-first settings.
Core Competencies
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Project & Program Management
Operations Management
Agile & Scrum Methodologies
Process Improvement & SOP Development
Workflow Automation
CRM & Systems Architecture
Stakeholder Communication
Risk & Resource Management
Remote Team Leadership
Budget & Timeline Management
Quality Assurance & Compliance
Documentation & Reporting
Tools and Technology
Project Tools: Jira, ClickUp, Monday.com, Asana, Trello, Notion, Microsoft Project, Project Libre
CRM & Databases: Airtable, Go-High Level, HubSpot, Zoho
Automation Tools: Zapier, Make.com,
Collaboration: Slack, Google Workspace, Microsoft Tools
Reporting: Google Sheets, Excel, Dashboards
Others: Shopify, Stripe, Gmail Integrations
Professional Experience
Project Manager / Operations Lead
Freelance and Contract Roles | Remote
2019 – January 2026
● Managed end-to-end delivery of SaaS, fintech, and marketing projects for clients in the US, UK,
and Africa, leading teams of 5 to over 20 professionals.
● Designed and implemented Airtable and ClickUp CRMs, automation systems, and reporting
dashboards to increase delivery speed and accountability.
● Oversaw budgets, timelines, and client expectations for multiple projects, achieving over 95%
on-time delivery.
● Developed SOPs and scalable workflows to reduce manual operations and enhance team
performance.
● Provided operational planning, reporting, and systems optimization support to founders and
executives.
Key Achievements
● Delivered $2M+ in client revenue through strategic project execution and team leadership
across 50+ projects.
● Achieved 47% ROI on 9-month digital marketing campaign via data-driven optimization and
automation.
● Built workflow automation systems, reducing task finishing time by 20% and improving team
cooperation by 30%.
● Led distributed teams of 21+ specialists across multiple time zones with 100% on-time
delivery record.
● Successfully managed mobile app MVP delivery in 3.5 months using Agile/Scrum
methodologies.
Business Operations Manager
Gabete | Geetek Global Ltd | UK | Remote
March 2025 – Present
● Directed daily business operations, coordinating cross-departmental teams in Software,
Creative, HR, and Marketing to secure prompt project and task delivery. Managed recruitment,
onboarding, performance tracking, and staff coordination to improve accountability,
documentation, and process efficiency.
● Oversaw internal systems, reporting, and process documentation, including SOPs, weekly
reports, and task management, to support business continuity and growth.
● Collaborated with directors and department heads to plan meetings, review performance,
implement policies, and drive operational improvements.
Digital Project Manager
Urban Gateway | US | Remote
December 2023 – February 2025
● Managed digital marketing and operations projects involving content, design, and advertising
teams.
● Implemented structured project management systems and reporting dashboards.
● Coordinated campaigns, schedules, and deliverables between departments.
● Increased accountability and delivery speed by redesigning systems.
Scrum Master / Project Manager, Mobile Banking App
Mixxipay | US | Remote
November 2023 – September 2024
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Led development of a fintech mobile banking application from planning to launch.
Managed sprint planning, backlog grooming, and stakeholder reviews.
Coordinated developers, designers, and QA teams using Jira and Agile practices.
Delivered project within scope and quality standards
Assistant Operations Manager | OPAY (October 2019 - December 2022)
● Assisted in managing agent network operations and merchant activation campaigns across
Nigeria.
● Supported the operations manager in improving documentation.
● Tracked team performance measures and ensured compliance with operational processes.
Education and Certifications
● Certified Project Management | Business Analyst (Digital Technology Business School,
London) 2024.
● Google Project Management Certificate (Google) 2023.
● Bachelor’s Degree in Accounting (Ekiti State University, Ado Ekiti) 2017.
Methodologies
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Agile (Scrum & Kanban)
Waterfall
Hybrid Project Management
Lean / Continuous Improvement (CI)
Professional Attributes
Highly organized and detail-oriented
Strong communicator across time zones
Results-focused and process-driven
Adaptable to fast-paced environments
Proactive problem solver
Trusted team leader
Portfolio
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MixxiPay Mobile Banking App, Project Management Portfolio.pdf
Digital Marketing Project Management Portfolio.pdf
Workflow Automation with Monday.com for an Attire Organization. .pdf
Website Design Business Onboarding Workflow.pdf
FTTS SOP.pdf
