Taimoor Hassan
API Support Engineer and Backend Developer
Multi-Tasker, efficient, and Reliable Support professional with 5+ years of experience providing analytical
Technical support to resolve complex issues and improve operations for SaaS Companies. as
Ruby on Rails developer who is enthusiastic about writing clean, efficient, and accessible code in a functional framework. Committed to the total development lifecycle, the maintenance of code quality and bug-free
applications is of the utmost importance. A leader in identifying opportunities for applications development.
Experience
From 2018
Still Working
Backend Developer - Ruby on Rails
Railsteam
• Individual contributor, delivering high quality solutions that address business requirements.
• Design, build, and maintain efficient, reusable, and reliable Ruby code.
• Drive continuous adoption and integration of relevant new technologies into design.
• Conduct, manage, and enforce code reviews.
• Designed user-interface pages using Twitter Bootstrap, CSS, HTML, JavaScript/JQuery,
and JQuery UI. Set up and maintained software authentication using Central Authentica
tion Service (Ruby CAS) and Devise.
• Implemented various framework like Bootstraps, Semantics UI and Materialize to
provide lightweight user experience.
From 2018
Still Working
API Support Engineer
KeepTruckin
KeepTruckin is a tech startup based in Silicon Valley and is backed by Google Ventures and
Index Ventures. KeepTruckin is on a mission to improve the efficiency and profitability of
America's trucking industry and was recently listed in Forbes Top 100 Cloud Software
Companies by building great technology products for truck drivers and fleet managers.
• Assist partners and suppliers integrate with our APIs by understanding their needs and
suggesting solutions and answering technical questions
• Working with Partners to support, train, and design their solution through KeepTruckin
APIs
• Case Management and resolution of Partner needs
• Knowledge base management to help others manage and navigate API support.
• Address and resolve concerns, issues and questions for both internal clients and external
From 2014
to 2018
Technical Support Engineer
Vertical Systems Inc. - US Based
• Develop strong customer relationships to resolve queries of the customers and Clients
through e-mail and phone support.
-
Date of Birth
1994 - 05 - 22
LinkedIn
https://www.linkedin.com/in/taimoor-hasan-533233b6/
Github
https://github.com/timtim22
My Portfolio Web App
https://my-porto.herokuapp.com/
Skills
• Ruby on Rails
• HTML
• CSS
• Bootstraps
• Javascript
• JQuery
• Testing/Debugging
• Github
• Version Control Git
• Experience with APIs
• System Integrations
• Experience with OAuth 2.0 Integration
• Analyze, Design and Implement Database Structures
• Track computer system issues through to resolution, within agreed time limits.
• Experince With Source Code and Version Repository
• Refer to internal database or external resources to provide accurate tech solutions.
Education
MSc Computer Science - Preston University
• Data Structures
• Programming Languages
• Digital Logic Design
• Microprocessor & Assembly Language
• Artificial Intelligence
• Theory of Automata
• Design & Analysis of Algorithms
• Data Warehousing
2016
Email
figuration.
• Document technical knowledge in the form of notes and manuals.
Graduated In
-
• Experience Building Web Applications
opers).
2019
Phone
• Diagnose and troubleshoot technical issues, including account setup and network con-
• Properly escalate unresolved issues to appropriate internal teams (e.g. software devel-
Graduated In
Personal Info
BSc Computer Science - Army College
• Computer Sciences
• Statistics
• Mathematics (Calculus and Integrations)
• Hands on Javascrip, Python, Angular Experience
• Graphic Designing Adobe Illustrator
• Analyze Technical Issues
• Diagnosing Software
