I have been working as a Customer/Technical Support Specialist for more than 5 years and during that time I’ve developed impeccable phone manners, excellent writing skills, and an ability to politely deal with disgruntled customers. Currently working as an API Support Engineer for KeepTruckin - A silicon valley based SaaS company, assisting partners and suppliers integrating with the APIs by understanding their needs and suggesting solutions and answering technical questions.